1. Information We Collect
We may collect information that you voluntarily provide when you request an appointment, contact the practice, complete a form, communicate with our team, or otherwise use this website. This may include your name, email address, telephone number, preferred office location, appointment-related information, and the content of messages you choose to send.
We may also collect limited technical information about use of the website, such as browser type, device information, pages viewed, referring pages, and similar information used for security, performance, and website improvement.
2. How We Use Information
Information may be used to respond to inquiries, process appointment requests, communicate about scheduling and services, provide customer care, operate and secure the website, maintain business records, comply with applicable law, and improve the website and patient experience.
Marketing text messages are sent only when a person has separately chosen to receive marketing SMS communications. Non-marketing text messages are sent only when the person has separately chosen to receive those communications or when otherwise permitted by law.
3. Appointment and Health Information
Do not use a general website form to communicate urgent or emergency medical information. Appointment requests submitted online are not confirmed until the practice contacts you or otherwise confirms the appointment.
If health information is collected in connection with treatment, payment, or healthcare operations and is protected by applicable healthcare privacy law, it will be handled in accordance with those requirements. This Website Privacy Policy does not replace any separate Notice of Privacy Practices that may apply to your care.
4. Service Providers
We may use service providers that help us operate the website, host systems, deliver communications, provide customer support, maintain security, or perform other services on our behalf. These providers are authorized to use information only as needed to perform services for the practice and as permitted by applicable law and contractual obligations.
Mobile and SMS Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Text Messaging
If you provide separate SMS consent, we may send the categories of text messages you selected. Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out and HELP for assistance. Withdrawing SMS consent will not prevent you from requesting or receiving healthcare services.
6. Cookies and Similar Technologies
The website may use cookies or similar technologies for essential functionality, security, preferences, analytics, and performance. Where required by law, choices regarding non-essential technologies will be provided.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, network, or electronic transmission can be guaranteed to be completely secure.
8. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, to maintain appropriate business and healthcare records, and to satisfy legal, regulatory, contractual, and security obligations.
9. Children
This website is not directed to children for independent use. A parent, guardian, or other legally authorized person should submit information for a minor when appropriate.
10. Your Choices
You may contact us to update contact information or ask questions about information submitted through this website. You may opt out of marketing emails using the unsubscribe method provided in those emails and may opt out of SMS by replying STOP.
11. External Websites
This website may link to websites operated by other organizations. Their privacy practices are governed by their own policies.
12. Changes to This Policy
We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.
13. Contact Us
Questions about this policy may be directed to:
Datta Endoscopic Back Surgery and Pain Center, LLC
289 Market Street, Suite 5
Saddle Brook, NJ 07663
Phone/SMS: (201) 928-7335
Email: [email protected]